01
Inventory accuracy
Hallucination Shield grounds every stock claim to live inventory. Holds are real holds, registered in your system.
Personalized commerce at scale
Ten thousand SKUs, and every shopper still gets a personalized experience. Mira connects shoppers with the right products, drives engagement across the customer lifecycle, recovers abandoned purchases and builds long term customer value, all grounded in your live catalog and real customer history.
Grounded in your live catalogReal holds, registered in your systemPrices traced to the live price bookPersonalized across every channelGrounded in your live catalogReal holds, registered in your systemPrices traced to the live price bookPersonalized across every channel
[ Built for ]
Catalogs that outgrew manual engagement
DTC brandsMulti brand retailersMarketplacesSubscription commerce businessesConsumer brands
[ What your customers hear ]
A personal shopper for every customer
Mira builds an understanding of every shopper and communicates in your brand's voice across email, Telegram, SMS and direct messaging. Every stock claim, price, specification and policy reference is grounded in your live catalog and operational systems.
The navy trail runners are back in your size. I saved a pair until tomorrow night, let me know if you want them.
For a DTC retailer
Quick check, you reordered the 32 oz last month around this time. Want me to set up auto refill?
For a multi brand marketplace
On the bike question, yes, it clears 32mm tires. Tire clearance spec is in the sheet I attached. Want a side by side against the all road model?
Spec answer from the product database
Six months on the monthly roast, your usual goes out tomorrow. Want me to push the ship date a week to line up with your trip?
For a subscription led DTC brand
[ Operating the customer lifecycle ]
From first visit to the fifth reorder
01
Customer acquisition
Mira identifies high fit shoppers and focuses engagement on the audiences most likely to become long term customers.
02
Customer engagement
Mira keeps the conversation alive between purchases. It remembers sizes, brands, budgets, and the question a shopper asked last month.
03
Product discovery and recommendations
Mira answers product questions with grounded specs and recommends from the live catalog, guided by browsing, purchase history and what the shopper actually said. Every interaction contributes to a richer understanding of preferences and intent.
04
Conversion and repeat purchases
Mira guides shoppers from consideration to purchase with timely recommendations, personalized follow up and relevant product discovery informed by real context.
05
Retention and re-engagement
Mira recognizes when engagement begins to decline and reaches out with recommendations, reminders or opportunities grounded in each customer's history.
[ The scale problem ]
Ten thousand SKUs, a million shoppers, and one chance to get each answer right
LIVE CATALOG
LIVE PRICE BOOK
LIVE INVENTORY
GROUNDED ON EVERY CLAIM
LIVE PRICE BOOK
LIVE INVENTORY
GROUNDED ON EVERY CLAIM
[ Trust, built for e-commerce ]
In e-commerce, trust is operational
A wrong price, a phantom hold or an off spec answer does not just lose a sale. It loses the customer.
02
Price accuracy
Every quoted price traces to the live price book. The agent will not miss a price change that landed yesterday.
03
Product claim accuracy
Product specifications, materials, sizing information and performance claims are grounded in your product data and operational systems.
04
Configurable disclosure and labeling
Where your business requires disclosure, such as affiliate, sponsored or gifted content, you configure the rules and Mira applies them on outbound.
05
Age gated product handling
Where the catalog includes age gated products, the agent enforces gating and skips inappropriate cross sell.
06
Audit trail and data sovereignty
Every outbound message is logged with catalog version, price book version, persona configuration and operator, if any. Shopper data stays inside your environment and does not become training data for other agents.
Run Mira on your catalog
We work with DTC brands, retailers and marketplaces whose catalogs have outgrown manual engagement, and whose customers expect every interaction to feel personal.